About us
At Yurbban Hospitality Group, we don't just provide lodging; we create lasting moments for our guests. We are a team passionate about service excellence, authenticity, and innovation. Every interaction with our customers is an opportunity to exceed their expectations, and we are looking for someone like you to help fulfill our mission.
What are our values?
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WOW: We love originality and strive to surprise in every detail. We work with creativity, active marketing, and continuous innovation.
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CONSCIOUS: We aim to improve the world through responsibility and sustainability. We initiate and collaborate on social responsibility projects to make a meaningful impact.
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HONEST: We act ethically, making decisions that align with our culture. Transparency is a priority in all our actions and communications.
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PASSION: We give our best in every challenge, having fun while putting ideas into action.
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TEAM: We create together to achieve a shared goal, where every opinion counts.
Why work with us?
Working at Yurbban Hospitality Group is not just a job; it's an opportunity to grow, innovate, and make a difference. We foster a collaborative work environment where every voice is heard. We value creativity, social responsibility, and transparency. Here, your work will have a purpose, contributing to the success of the company while you grow both professionally and personally. We operate lodging and restaurants in cities across Europe and America (Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, Bogotá, and Lima) under various brands, offering unique experiences to our guests.
We are seeking a dedicated and skilled Hostess to join our culinary team. The ideal candidate will have a passion for food preparation and an understanding of fine dining standards.
Responsibilities
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Qualifications
- Previous customer service or hospitality experience is preferred.
- Able to prioritize multiple tasks in a dynamic environment.
- Able to learn, retain, and present product, menu and allergy information to guests.
- Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
- Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests.
- Food Handler Certification (if applicable).
- Flexible schedule and are able to work weekends, nights, and holidays when needed.
What to expect working at Yurbban Hospitality Group?
If you're passionate about hospitality and enjoy solving technical challenges, we want to meet you. We're looking for someone who combines technical knowledge with excellent problem-solving skills. If you thrive in a dynamic environment and believe that every day is an opportunity to make a difference, this is your chance to join us. And of course, we also offer a variety of benefits for you to enjoy:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
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